Calculators, sales aids and case studies for your customer conversations. Our tailor-made underwriting service accompanies you in cases where your client`s request requires a high insured amount. Do you have a technical problem or don`t know how some of our systems work? We are committed to protecting both your information and your customers` data. Our best practices guide gives you some tips and tricks on managing passwords and your access. Provide online guidance for individual conditions such as BMI, diabetes and more. This short video explains how to use it in Agent Hub. Get help with computer problems, such as error messages or secure messaging issues. Get maximum ratings and exclusions for our products, as well as definitions for complete and permanent disability. Service teams (new and existing): 0345 270 7010 Tutorials are available to help you get started with L&G`S ONLINE SYSTEM (OLPC), which provides market-leading POS decisions. NEW – Live chat feature. Chat online with new and existing enterprise support teams if you have questions about protection policies. L&G regularly offers live and recorded webinars on a variety of topics throughout the year.
Simply click on the “Learning and Development” tab in the Advisor Centre. Get help with new and existing protection policies from our support teams. Get help registering or logging into our online services. Please note that we cannot provide agency numbers. L&G`s product line is designed to protect your customers, their families and their businesses, helping to protect the things that matter most. Our consultant protection teams are available if you need to ask us questions about a product, service, application or technical issue. Founded in 1836, L&G is today the No. 1 protection provider in the UK (OJ Q2 2020) and has paid over £2.9 billion in personal protection claims over the past 5 years. “Intended intermediary” is their commitment to you and your business.
By continuing to invest and expand its tradition as an intermediary, as well as finding new ways to improve its service, L&G is focused on a positive goal: working together to grow the protection market. Help for applications already in force. Live chat is available Monday to Friday from 9am to 6pm and Saturday from 9am to 1pm. Details on how we assess BMI and lifestyle and how this might affect your client`s coverage. Contact your dedicated regional team for more information about our products and services or for assistance with your business. Check out our personalized application support service if your customer needs large sums of money. Details on when and why we request certain types of medical evidence. The virtual assistant can be accessed anywhere on the Advisor Protection and OLP Connect website. Details of when we need to speak to your client about a medical condition they have indicated in their application. For the customer only. Contact information for life insurance claims for you or a lawyer acting on behalf of your client, as well as contact information that your clients may use. The lines are open Monday to Friday from 8:30 a.m.
to 5:30 p.m. Do you have a question? Feel free to call us or start a live chat. Please do not provide personal, financial or customer information when you email or write to us, as these are not secure methods to provide us with information. L&G will welcome brokers with existing agencies and you should be able to keep your current agency number. If you are applying for the first time, you will need to complete an Orléans application. Call the Dynamo team for more information. Call fees may vary. We may monitor or record calls. Support for all ongoing or not yet launched protection applications.
For an immediate response, try using the Help widget to reach our virtual assistant.